Hospitality Consultancy And Management

Urderstand Owner’s Idea & Concept

After the owner or concerned authority approaches us, we give full attention to understanding the owner’s idea, dream, and expectations. Our Hospitality Consultancy and Management services focus on understanding business strategies from an owner’s perspective.

Project Analysis & Study

• Finacial Details – Own Funds/Loan Funds
• Market Area Analysis
•  Financial Projection for proposed project
•  Advise on business risk analysis

Project Conceptual Design Development

• Advice in designing a project’s initial plan
  Structural Plan
• Architectural Plan
• Civil Plan
• Master Plan

Advise In Planning Designing A MEP Plan

M(Mechanical)

•  HVAC
• Elevators
• Pneumatic Pumps
• Heat Pumps
• Kitchen Equipments  & Ventilation Generator

E (Electricals)

• Sub-Station
• Transformer
• VCB, RTPFC
• Distribution Panels
• H.T Line, L.T.Line
• Switch-Socket
• wiring
• DB
• Light Fittings
• UPS & Invertors

P (Plumbing)

• Water Supply & Drainage line for Soil, Waste, Rain
• Sanitary ware
• Rainwater harvesting CP Fittings
• Hot Water

Advise in Interior designing planning

• Furniture
• Ceiling & Wall Treatment
• Flooring
• Tiling
• Painting
• Polishing
• Upholstery Fabric
• Artwork
• Acoustic
• Decorative Light Fittings

Designing & Preparing Drawing of Kitchen and BOH Areas

• Kitchen Equipment Layout
• Plumbing Layout
• Ventilation Layout
• Tiling & Civil Layout
• Electrical Layout
• Gas Bank  Layout

Services & Facility Planning.

• Selection of suitable and required Technology, equipment, and machinery for proposed project.
• Preparation of BOQ with Specifications.
• Advise at the time of installation & Commissioning.

Fire Hydrant & Sprinkler System

• Follow and work on provisional NOC
• Fire tank capacity calculation and pump selection
• Hydrant and sprinkler line diagram
• finalizing pendant & upright sprinkles location
• Finalizing hydrant valve, hose reel, and hose pipe locations
• finalizing all types of fire extinguishers locations
• shaft sealing with fireproof material
• Kitchen suppuration system
• Finalizing fire exit signage location
• other related work as mentioned in NOC
• Arranging fire mock trial
• Demonstration on final inspection

Fire Alarm & Smoke Detection System

• Follow and work as per provisional NOC
• selection of smoke & heat  detectors
• finalizing of smoke & heat detector location
• cabling work in loop
• fire panel integration
• fire panel testing
• fire panel commissioning.

STP, ETP, WTP, Oil Trap, Waste Composting

• Follow and work as per the provisional NOC of a pollution control board
• Defining capacities of each plant.
• defining and advising technology and process of each plant
• installation & commissioning of each plant
• Checking reports of processed water/waste.
• implementing zero discharge policy
• Demonstration and report generation on final inspection.

Automation Work

• Wifi
• EPABX
• Networking
• CCTV
• Sound & Mic.
• PA System
• Projector
• Computer & Hardware
• Internet  lease line
• Telephone PRI Line
• Firewalls
• TV & Service provider.

Project Management

• Site Supervision
• Co-ordination with Various Agencies
• Project Accounts & Budget Monitoring
• Time Schedule Monitoring
• Certification of Payments

Pre-Opening Technical Service

Food & Beverage

• Menu Planning & Menu Engineering
• Submitting Kitchen Material List, Selection of Utensils, Cutlery, Crockery, and Glassware
• Submission of Standard Recipes, ingredient lists
•  Raw Material Product Selection
• Working on Food Costing. Prepare Food Costs for Each Month
• Providing Vendors for Operational Activities & Finalizing Their Rates
  (Grocery, Vegetable, Fruits, Meat, Dairy, Gas, Coal etc.)
• Staff Training, KPI, Assigning Duties and Responsibilities to Staff
• Menu Card Rate Finalizing

Kitchen

• Menu Demonstration
• Dry & Wet Runs
• Food Quality Check
• Standardizing Portion Size
• Food Presentation
• Kitchen Equipment Handing and Training
• Material Ordering and indenting
• Store Management
• Stock Management
• Inventory Management
• Banquet Menu Planning
• Today’s Special Menu Designing
• Food Festival Designing

Restaurant

• Pre Preparations
• Table Setups, Buffet Setups
• Table Booking and Reservations
• Room Guest Package Billing
• Order taking & Order Placing
• Food Pickup
• Real-time food delivering
• Guest Interactions
• Upselling
• Guest Complaint Handling
• In-Room Dining Service
• Billing & Bill Settlements
• Stock Management & Inventory Management

Banquets

• Party Arrangements & Table Setups
• Food Pickups
• Live Counters Arrangement
• Pass Around Service
• Staff Arrangements and ODC Coordination
• Party Menu Planning

Accommodation

• selection, Floating BOQ, and Finalizing Room Amenities, Housekeeping Equipment, and Chemicals.
• Appointment of Laundry Vendor.
• Providing Vendors for Operational Activities & Finalizing Their Rates.
• Staff Training, KPI, Assigning Duties and Responsibilities to Staff.

House Keeping

• Room Checkups
• Bed Making
• Dusting & Vacuuming
• Deep Cleaning
• Turndown Services
• Laundry Management
• Linen Management
• Supervision and Monitoring
• Checklists
• Public Area Cleaning
• Report Generations
• Stock Management
• Inventory Management

Front Office

• Room Reservations
• Guest Interactions
• Tariff Negotiations
• Booking Conversion
• Telephonic Manners
• Check In Check Out Procedures
• OTA Platforms Handling
• Guest Welcome
• Bill Settlements
• Complaint Handling

Admin / Owner

• Training, KPI, Assigning duties and responsibilities.
• Communication With All Department in Every Aspect.
• Accounting & Book Keeping.
• Payments: Staff Salary, Vendors, Government Dues, Taxes, and All Misc.
• Expenses & Owner’s Share.
• Banking.
• Procurements & Material Management.
• Managing Third-Party Vendors, Security, Spa Etc.
• Major Breakdowns, Repairing& Maintenance of Mechanical, Electrical, Plumbing
• Carpentry, Kitchen Related, and Interior Related.
• Sales & Marketing.

Manpower & Staff Recruitment

• Conduct walk-in interviews and food trails
• Selection and deputation of key executives and staff
• Salary nnegotiation & issuing LOI
• Appointing labor provider vendor.
• Finalizing labor contractor and signing contact

Hotel Licenses, NOC, Govt. Certificates & Registrations

For every new hotel, getting the hotel license and registration is vital. Form Food Safety License to GST, Goods and Services Tax, a new hotel has to accomplish also need to verify certain permits like Safety permits, building permits, and much more for the smooth functioning of your hotel.
While new hoteliers face a lot of dilemmas regarding the hotel license and registration, at Deft Hospitality, We provide detailed information on essential legal procedures that you have to undergo before commencing your hotel business. The right advisory plays an important role in strengthening the hotel business and Keeps you away from the unnecessary hustle. We ensure Providing you with every detail that will furnish the requirements and make the license and registration process simple.

Primary License for Upcoming Project

• Registration under the Sales Tax Act (VAT, GST & CST)
• TDS Tan Number from Income Tax Dept
• PAN Number From Income Tax Dept
• Obtain import License for Capital Goods/Raw Materials from DGFT

Property, Building Licenses

• Registration under Pollution Control Act/Consent to operate
• Building completion certificate
• Occupancy Certificate
• Fire Licenses & Provisional & Final NOC
• Lift/Elevator Licenses from PWD

Local Authority Licenses

• Police Licenses / Registration
• Shop & Establishment Act
• Entertainment Licenses on Festival Occasion
• Lodging & Restaurant Certificates

Hotel Related Licenses

• Licenses under food safety & standard act.FSSAI Licenses
• Registration under Luxury Tax Act
• Registration under Provident Fund Ac
• Registration under ESIC Act
• Registration Under Weight & Measurement Act
• Registration & permit under the motor vehicle act for tourist coaches/ taxis
• Licenses to deal foreign exchange+B74S license
• Licenses for Generator
• Bar Licenses FL III (Excise Department)
• Lodging House Licenses
• Registration from ITDC/MTDC for new project under package scheme of incentive
• Registration for Govt. Schemes B&B, Agro Tourism
• 24-Hour Coffee Shop License
• Classification of Hotels by ITDC

Planning & Devising Marketing Strategies.

• Arranging food trails
• Pre opening & Soft opening part
• Hoarding & Newspaper Advertising
• Social Media Marketing
• Guest loyalty Program
• Happy Hours
• Preparing Discount Structure
• Food Festival Arrangements
• OTA Affiliation

Sales Promotion Techniques.

• Sales blitz
• Sales Speech
• Upselling
• Cross Selling
• degradation
• Packages
• Company tie-ups
• Cross Promotion
• Group Sales
• Guest Rewards Sales Strategy
• Re-marketing

Other Sales & Marketing Activities

• Finalizing Sales funnel
• Working on operational costs
• Set marketing budget based on business goals
• Positioning marketing as an investment
• Considering on current and future trend